Payment Policy

Effective Date: July 30, 2026

Welcome to Tronvia, operated by Selma Hardware & Supply. We are committed to providing a secure, simple, and reliable payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding your purchases.

At Tronvia, we offer a variety of secure payment options to make your checkout experience as convenient as possible. We currently accept:

All payments are processed through our secure payment gateways using industry-standard encryption to help protect your financial information.

Your security is important to us. We do not collect or store your complete credit or debit card information on our website. All payment details are processed securely by our trusted payment providers (PayPal, Affirm, Afterpay, and Stripe) using advanced encryption and fraud protection technologies. This helps ensure that every transaction is safe and secure.

Once your payment has been successfully completed:

If you do not receive your confirmation email, please check your spam or junk folder before contacting our support team.

All payments are subject to verification and authorization by your selected payment provider. In some cases, additional verification may be required to protect customers against fraudulent or unauthorized transactions. Orders may be delayed or canceled if payment authorization cannot be completed.

A payment may fail for several reasons, including:

If your payment is declined, please verify your payment information or contact your financial institution or payment provider for assistance before attempting your purchase again.

All prices displayed on tronvia.shop are listed in United States Dollars (USD) unless otherwise stated. If your payment account uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees. These charges are determined by your payment provider and are not controlled by Tronvia.

Applicable sales taxes may be added during checkout based on your shipping destination and local regulations. The final amount payable will be displayed before you complete your purchase.

Orders may only be canceled before they have been processed or shipped. If you wish to request a cancellation, please contact our customer support team as soon as possible. Once an order has been dispatched, cancellations are no longer possible, and the order will be subject to our Refund & Returns Policy (we proudly offer free returns).

Approved refunds will be processed in accordance with our Refund & Returns Policy. The refunded amount will directly be deposited to the original payment method you paid with. Refund processing times may vary depending on your payment provider (PayPal, Affirm, Afterpay, or your bank). Please allow several business days for the refunded amount to appear in your account after it has been processed.

To protect both our customers and our business, Tronvia reserves the right to review, verify, or decline any order that appears unusual, suspicious, or potentially fraudulent. Additional information may be requested before an order is approved.

If you have any questions regarding this Payment Policy or experience any payment-related issues, please contact us:

 

We appreciate your trust in Tronvia and are committed to providing a secure, convenient, and reliable shopping experience.