Refund Policy

This section outlines how and when you will receive your funds once a return or cancellation is approved.

1. Refund Process and Inspection Once your returned item has been received at our facility and inspected, we will notify you of the outcome via email.

2. Refund Timeline (5-7 Business Days) If your return is approved, we will process your refund immediately. Please allow 5-7 business days for the refund process to be fully completed and for the funds to appear in your account, depending on your financial institution.

3. Original Payment Method The refunded amount will directly be deposited to the original payment method you paid with. We accept and process refunds to the following payment methods:

  • PayPal

  • Affirm

  • Afterpay

  • Stripe (Credit/Debit Cards)

4. Late or Missing Refunds If 5-7 business days have passed and you have not received your refund:

  • Check your bank or PayPal account again.

  • Contact your credit card company or bank, as processing times can occasionally be delayed on their end.

  • If you have done all of this and still have not received your refund, please contact our support team immediately.

Contact Us If you have any questions about returns, refunds, or exchanges, please contact us:

Thank you for shopping with Tronvia. We appreciate your trust and are committed to providing quality workspace accessories along with dependable customer service.