Effective Date: July 30, 2026
At Tronvia, operated by Selma Hardware & Supply (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tronvia.shop, create an account, place an order, or otherwise interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you make a purchase or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address (As a reminder, we offer free shipping all over the USA)
Payment Information (processed securely through our trusted payment providers: PayPal, Affirm, Afterpay, and Stripe)
Order History
Device Information
When you browse our website, we may automatically collect:
IP Address
Browser Type
Device Type
Operating System
Time Zone
Pages Viewed
Referral URLs
Website Activity
Cookies
We use cookies and similar technologies to:
Remember your preferences
Improve website performance
Keep items in your shopping cart
Understand visitor behavior
Provide a better shopping experience
You may disable cookies through your browser settings, although some website features may no longer function properly.
2. How We Use Your Information
We use your information to:
Process and fulfill orders, as well as process returns (please note that if a return is approved, the refunded amount will directly be deposited to the original payment method you paid with).
Send order confirmations and shipping updates.
Respond to customer inquiries.
Improve our products and services.
Personalize your shopping experience.
Prevent fraud and unauthorized activities.
Comply with legal obligations.
Send promotional emails (only if you have opted in).
3. Payment Security
Payments made through Tronvia are processed securely by trusted third-party payment providers (PayPal, Affirm, Afterpay, and Stripe). We do not store or have direct access to your complete payment card information.
Our payment partners use industry-standard encryption and security measures to protect your financial information during every transaction.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only with trusted service providers that help us operate our business, including:
These providers are only permitted to use your information for services performed on our behalf.
5. Data Retention
We retain your information only for as long as necessary to:
When your information is no longer required, it will be securely deleted or anonymized.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict certain processing activities
Object to marketing communications
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
7. Email Communications
If you subscribe to our newsletter or marketing communications, you may receive updates about new products, promotions, and special offers. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Tronvia does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it. Parents or guardians who believe their child has provided personal information may contact us for assistance.
10. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page along with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Store Name: Tronvia
Legal Business Name: Selma Hardware & Supply
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time)
Thank you for trusting Tronvia. We are committed to protecting your privacy and providing a safe, secure, and reliable shopping experience.
