Shipment Policy

Effective Date: July 30, 2026

Thank you for shopping with Tronvia, operated by Selma Hardware & Supply. We are committed to delivering your workspace accessories safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through tronvia.shop.

At this time, Tronvia ships within the United States only. We currently do not offer international shipping. If we expand our shipping destinations in the future, this policy will be updated accordingly.

We are pleased to offer FREE Standard Shipping on all orders within the United States. There are no minimum purchase requirements to qualify for free shipping.

After your order is successfully placed, it will be reviewed and prepared for shipment.

Orders placed after the daily cut-off time, on weekends, or on public holidays will begin processing on the next business day.

Once your order has been shipped, the estimated delivery time is:

Please note that delivery estimates are provided for reference only and may vary due to weather conditions, carrier delays, high shipping volumes, or other unforeseen circumstances.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and carrier information. You can use the tracking number to monitor the progress of your shipment until it reaches your delivery address.

Please ensure that your shipping address is complete and accurate before placing your order. Tronvia is not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. Address changes can only be made before an order has been processed or shipped.

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:

We appreciate your patience and understanding if such delays occur.

If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.

Please include your:

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution, such as a replacement or a refund. If a refund is issued, the refunded amount will directly be deposited to the original payment method you paid with (Accepted methods: PayPal, Affirm, Afterpay, Stripe).

If you receive the wrong item or your order is incomplete, please notify us within 48 hours of delivery. Our support team will review your request and arrange a suitable solution, such as a replacement or any other appropriate resolution.

If you have any questions regarding this Shipping Policy or your shipment, please contact us:

 

Thank you for choosing Tronvia. We appreciate your trust and are committed to providing reliable shipping and an exceptional shopping experience from checkout to delivery.